Shipping policy
Shipping Policy
At Zalkel Paws, we know you’re excited to receive your new pet essentials! We strive to deliver your orders as quickly and safely as possible, no matter where you are in the world.
1. Processing Times All orders are processed within 1–3 business days. You will receive a notification with a tracking number as soon as your package is on its way.
2. Estimated Shipping Times Since we ship worldwide to keep our prices competitive, delivery times vary by location:
Region
Estimated Delivery Time
USA & Canada
7–12 Business Days
United Kingdom & Europe
8–14 Business Days
Australia & New Zealand
10–18 Business Days
Rest of the World
12–20 Business Days
Please note: These are estimates. Factors like customs or local holidays may slightly impact delivery.
3. Free Shipping Offer We are proud to offer FREE Worldwide Shipping on all orders over $50 USD! For orders under $50, a small flat-rate shipping fee will be calculated at checkout.
4. Tracking Your Order Once your order has shipped, you’ll receive an email with a tracking link. You can also use our Order Lookup page on our website to follow your package's journey.
5. Customs & Duties Zalkel Paws is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.